Frequently Asked Questions

Do the ice sculptures melt?

As sure as bears have fur!

So if they melt how long do they last?

In a room or even outside, the ice sculptures will retain their detail for around 6 hours... or the length of the average function. It's usual for the sculpture to take a couple of hours to reach zero degrees C at which point it then begins to melt.

Can I eat the ice?

Ask the person who bought the thing first, but as we only use pure water to make our ice, there would be no harm in using the sculpture as a giant ice lolly. Many of the sculptures are suitable for a buffet setting and it's an ideal way to present and maintain the temparature of shellfish within a warmer setting.

How big are they?

Usually about a metre high although any size can be catered for. Generally the larger the sculpture, then the longer it will last and although fine detail can be carved into the work, we generally advise you to stick to strong bold shapes. These will weigh between 6-23 stone so make sure you have a sturdy table.

I know roughly what I want, but I can't find it on your list.

No problem- give us a rough idea or better- a picture- and we'll let you know how we can make it to last the length of your function.

Where does all the water go?

Drip trays are supplied with most of the sculptures (underlit trays for the table centre-pieces being the exception) which runs a tube into a bucket concealed below the table the sculptue is placed on. The trays are attractive in themselves.

How much notice do you need?

As much time as possible, most of our bookings are made 6-12 months in advance- but if you need ice sculptures at short notice and we have what you're looking for... we can usually manage something.

How do I pay for one of these things to be delivered?

All we need is a completed order form either faxed or emailed. Cash or cheque on delivery is required- or send us a post dated cheque in advance.

Tell me more about delivery

We offer a fixed rate delivery service on all our ice sculptures throughout England and Wales.

If you prefer you can collect your ice sculptures from one of our units at either Kent or in Shropshire, please bring an old sleeping bag or duvet to keep the ice sculpture wrapped in whilst in transit. Each of our freezer vans are capable of minus 30°C and will generally be on site around an hour before the event begins.